Frequently Asked Questions
Common questions and answers about Health Auto Export
Last updated: October 31, 2026
Exporting data
How can I export my data?
Use Manual Export for a one-time export, or Automations for ongoing delivery to a configured destination. JSON is suited to structured integrations, CSV to spreadsheets, and Markdown to readable notes. Available formats depend on the destination.
Which data types are supported?
See Supported Data for health metrics, workouts, symptoms, cycle tracking, medications, State of Mind, ECG, and heart-rate notifications, including availability requirements.
Why is data missing from my export?
Check the selected dates, data types, sources, and Apple Health access using Data Missing in Export Files. Medication access is granted separately for each medication.
What should I do if a large export fails?
Try fewer data types, a shorter date range, or coarser time grouping. See Manual Export — Large exports.
Can I export medical health records (lab results, etc)?
No. Health Auto Export accesses health and fitness-related data.
Use Health Record Export to export medical health records.
Privacy and security
Where does my data go?
Exports go to the destinations you choose. Manual exports are saved or shared from your device; Sync to Mac transfers data through your iCloud account.
If you configure Email automation, the export attachment passes through HealthyApps’ email delivery service to the recipient you specify. Other destination automations send data to the service or endpoint you configure.
Is my data encrypted?
Protection depends on the destination. Use HTTPS for REST endpoints when available and review your cloud or email provider’s policies. The MCP server supports HTTPS; plain HTTP and TCP are unencrypted and should be used only on trusted networks.
Sync and automation
How often will an automation run?
The configured frequency is not a guaranteed schedule. iOS controls background opportunities, and the device must be unlocked to read health data. See Scheduling and Sync Frequency.
How can I trigger an automation myself?
Use the Automations Widget, Shortcuts, or Manual Export inside the automation. Schedule Reminders prompt you to open the app; Open & Sync on a reminder requests a run.
Why did an enabled automation not run?
Check automation troubleshooting and Activity Logs. Locked health data, Low Power Mode, disabled Background App Refresh, network failures, or system delays can prevent a run.
Purchases and refunds
What does the app cost?
See Pricing for tiers and features. The purchase screen shows the plans and local prices available to you.
Do I keep access from an earlier purchase?
You keep the highest eligible access level from current purchases or an earlier app purchase. Buying Basic does not reduce existing Premium Lifetime eligibility. When a subscription ends, any remaining eligible Basic or Lifetime access remains available.
What if my purchase or Family Sharing access is missing?
Use Restore Purchases on the upgrade screen or in Settings. Check the Apple Account used for the purchase and the purchaser’s Family Sharing settings. A family member may need to restore a one-time purchase after sharing is enabled.
If confirmation is pending, do not buy again. Previously granted paid access remains available while verification is unresolved; a new installation needs purchase confirmation to unlock paid features. Try restoring or return to the app later. If Apple confirms that a purchase is no longer eligible, access changes to any remaining eligible plan.
How do I request a refund or cancel?
Follow Refunds and Cancellations. Apple handles these requests.