Troubleshooting
Troubleshoot common issues with HealthyApps.
Last updated: February 6, 2026
Troubleshooting
If youre experiencing problems with HealthyApps, this section will help you resolve common issues.
Common Issues
Sync Issues
If you're experiencing problems syncing your health data across devices or to cloud services, check the Sync Issues guide for detailed troubleshooting steps.
Common sync problems include:
- Data not appearing at destination
- Sync not running automatically
- Authentication errors
- Network connectivity issues
Quick fixes:
- Check your internet connection
- Verify account credentials
- Ensure Background App Refresh is enabled
- Try a manual sync to test connectivity
For more detailed troubleshooting, see the Sync Issues guide.
Getting Help
If you can't find a solution to your problem:
- Check the FAQ section for common questions
- Review the troubleshooting guides in this section
- Contact support through the app settings
Additional Resources
- Getting Started Guide - Learn the basics
- Automations Guide - Set up automatic exports
- Manual Export Guide - Export data manually