App Event Logs Guide

Export diagnostic app event logs for troubleshooting automations and exports.

Last updated: May 6, 2026

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App Event Logs Guide

App Event Logs help with troubleshooting when an automation or export does not behave as expected. You can export logs from the app and share them with support for investigation.

What App Event Logs Include

App Event Logs include diagnostic events generated by app flows such as:

  • Automation runs
  • Manual exports
  • Server activity
  • Export processing and validation errors

The exported package is designed for troubleshooting and may include timestamps, event names, and non-health diagnostic context.

When to Export App Event Logs

Export logs when you can reproduce an issue, such as:

  • Automations not running reliably
  • Repeated upload failures to cloud destinations
  • Unexpected export failures
  • Server connection behavior you cannot explain

How to Export App Event Logs

  1. Open Health Auto Export.
  2. Go to the app Settings menu and open Advanced.
  3. Open the app event logs.
  4. Choose the option to export logs.
  5. Share the generated file with HealthyApps support via iMessage or support email.

Before Sharing Logs

Include the following details with your log export:

  • What you expected to happen
  • What happened instead
  • Approximate time the issue occurred
  • Automation type or export type involved
  • iOS version and device model

This context helps support correlate your report with the exported events.