Data Missing in Export Files

If an export is missing data that appears in Apple Health, check the export selection and permissions.

Check the export settings

1. Confirm that the selected data types and date range include the readings you expect.
2. Keep your iPhone or iPad unlocked and retry the export.
3. If you use source preferences, check that the recording app or device is not excluded and that your selected sources contain the readings.

For an automation, open View Activity Logs to check whether it found no matching data or could not read the data. See Activity Logs.

Check Apple Health permissions

1. In Apple Health, open your profile and the list of apps with health-data access.
2. Select Health Auto Export.
3. Turn on the data types you want to export.

Medication access is separate: Open Apple Health → Medications, select a medication, open Data Sources & Access, and enable Health Auto Export. Repeat for each medication you want to export.

To request access again from Health Auto Export, open Settings → Allow Health Data Access.

Check whether access was requested

Open Settings → Health Data Request Status in Health Auto Export. Search for the relevant data type to see whether access was previously requested, not yet requested, or could not be determined.

Previously requested does not mean access was allowed. Review your choices in Apple Health. Medication access is separate and is not listed here.

Reinstall if the checks above do not resolve it

Before reinstalling, back up your automation settings if you want to restore them afterward.

If data is still missing after checking your selection and permissions, try resetting the app’s Health access:

1. Delete Health Auto Export and restart your device.
2. Reinstall it from the App Store and complete setup.
3. Allow access to the data you want to export, including separate medication access when available.
4. Run a small manual export to check the result.

If data is still missing, see Getting Help.